Adrian Pittaway is the Head of Retail for MSC Cruises. Based in Geneva, Adrian and the MSC Cruises retail team operate one of the largest in-house cruise retail operations in the world. Leading the team on one of the most modern cruise ship fleets in the world, MSC Cruises retail team operate as part of the larger MSC Group with 130 boutiques on 15 luxury cruise ships, and a further 100 boutiques in the pipeline on 9 additional ships.
With over 20 years of experience in retail management, Adrian is responsible for directing all aspects of the retail business covering buying, operations, logistics and business development for nearly 200 premium brands. Previously, Adrian worked for over 7 years for Nuance / Dufry with experience in the other side of travel retail in the airport and leisure industry.
Clara leads the team of analysts and consultants working on travel retail research projects at m1nd-set. She manages m1nd-set’s consultancy work for global key accounts, including brands in all categories in travel retail, as well as industry associations, industry media and several leading retailers; and is a frequent speaker at Travel Retail conferences on all continents.
William Butler is the Vice President of Retail Services for Carnival Cruise Line. As the largest cruise line operator in the world, Carnival Cruise Line features 26 vessels positioned in 16 US home ports, Australia, and Europe; serving over five million guests per year, with three additional vessels on order including Carnival Panorama set for delivery in 2019, sailing out of Barcelona. William is responsible for executing the global fleetwide strategy for retail, grossing over $300 million annual retail sales. With direct ownership of six retail concessionaire partners and proprietary onboard retail stores, he develops and drives the strategic vision that delivers an experience in-line with the broader vacation experience onboard Carnival Cruise Line vessels.
The multi-partner model involves levels of complexities unique to the cruise line industry and travel-retail sector with the intent to deliver industry first retail experiences.
Kathleen Jordan, AIA, CID, LEED BD+C, joined Gensler in 1997 with a solid foundation in retail architecture and interiors experience. Her experience encompasses a broad range of project scope and scale. Having started her career as a part of an in-house retail design & construction staff, Kathleen's background provides a unique perspective into the retail planning & design process through the lens of product merchandising.
Kathleen’s experience encompasses block planning, merchandising, and design oversight, managing project design implementation through the construction documentation process and the construction administration phase. At Gensler, Kathleen was promoted to Associate in 1998, to Senior Associate in 1999, and to Principal in 2005.
Keith Spinks is Senior Counsel for the European Travel Retail Confederation, having been its Secretary General until February 2019, a position he held since its establishment in 2004. During this time he has successfully represented the travel retail and duty free industry on a number of strategic political issues and has helped build an industry representative body that is very much focused on the strategic development of a unique retail channel.
Prior to this Spinks held a number of senior positions with a major international FMCG company, including 12 years as Public Affairs Director for its international duty free division. Spinks brings a wealth of experience in representing the duty free industry in political circles, both within Europe and internationally.
Rene Riedi is the Divisional Chief Executive Officer for Division 4 of the Dufry Group of Companies, which covers Latin American and the Caribbean including Brazil. Prior to his transfer to the United States in 2012, Mr. Riedi had been in the position of Chief Operating Officer Retail Region Eurasia & Asia, with executive responsibilities for all retail activities in the Middle East, Eastern Europe, CIS and Asia / Pacific.
Prior to that, Rene Riedi had been in various commercial positions at the Group’s headquarters. Rene Riedi joined Weitnauer in 1993. In 2004, Weitnauer was acquired by Advent International and the company renamed to Dufry.
Prior to Weitnauer/Dufry, Rene Riedi worked for 6 years in sales and product marketing of a multinational FMCG Group.
Rene holds a degree in Business Administration from the School of Economy and Business Administration Zurich.
More speakers to be announced ...