Terms and Conditions

Delegate Information

It is the booker's responsibility to ensure they have input the correct information.

Confirmation

All delegate bookings will be confirmed by email within 5 working days.  If you do not receive confirmation of your entry/booking, please contact sacha.burek@emap.com

The confirmation email will include a receipt of your payment or a copy of your invoice.


Payment

Bookings may be paid by credit card at the time of booking; otherwise we will invoice you. Invoice payments must be received by Metropolis International Group Ltd within 28 days of the invoice date or by close of business 30 calendar days before the event, whichever is the earlier.

Cancellations

All cancellations must be made in writing to the contact at the address below. 

Sacha Burek
Event Manager
Metropolis International Group Ltd
10th Floor, Southern House
Wellesley Grove
Croydon
CR0 1XG
England


Special requirements

Any dietary requirements, access requirements or any other special requests must be made known to the event organiser two weeks prior to the event. If not we cannot confirm that we will be able to accommodate them. Any additional charges incurred for special requests will be passed on to the delegate where reasonable.

Lighting and special effects

It is the table booker’s responsibility to inform guest(s) that special effects, including strobe lighting, may be used on the night.

Alterations

It may be necessary for reasons beyond our control to alter the venue or the date of the event. We will give you as much notice as we can and your booking will be transferred to the new venue or date.

Data protection

Please read our privacy policy here