Adrian Pittaway is a seasoned retail executive with over 30 years of experience, specialising in the cruise and resort industries.

As the Founder & CEO of Cruise Retail Academy Ltd, he's dedicated to advancing and supporting the sector through a new approach to training, support, and recruitment. Previously, he led retail operations at MSC Cruises and Nuance Group, overseeing global expansion, innovative concept development, and strategic partnerships. Pittaway's proven ability to identify target customer needs, motivate teams, and drive results has earned him numerous industry awards and recognition. He is a sought-after keynote speaker and a respected thought leader in the retail field. His deep understanding of the cruise and resort industry, coupled with his strategic mindset and entrepreneurial spirit, make him a able to lead on retail operations and customer experience.